Smart Back Office
Your Smart Back Office for Scalable Business Operations
Accounting, POS, inventory, payroll and reporting — run by one experienced operations partner so your team can focus on growth.
- Accounting
- Payroll
- POS
- Inventory
- Reporting
Simplify. Streamline. Scale.
Simplify & Streamline Your Business Processes & Operations
From accounting and inventory to POS, payroll, outsourcing, surveillance and reporting, IBS manages the processes that keep your business moving.
- Retail Wireless
- Restaurants
- Retail Stores
- E-commerce
- Transportation
Business systems
Technology-Enabled Operations on Your Existing Systems
POS, accounting and workforce platforms set up, supported and reported on — so the operating data you already produce becomes visibility you can act on.
- RQ4
- ELEVATE
- QuickBooks
- FreshBooks
- Zoho Analytics
Clients we serve
IBS at a glance
Managed back-office operations delivered from our United States and India offices, for customers worldwide.
- 40+
- Customers worldwide
- 20+
- Years of leadership experience
- 8
- Managed service lines
- 6
- Industries served
- 2015
- Established
Every corner of your operation.
Connected by one back office.
POS, inventory, accounting, payroll, support, monitoring and reporting — managed together by one partner instead of eight separate arrangements.
Hover a label to light up that part of the floor
Eight managed service lines, one operating picture. See all services
What we manage
Eight managed service lines,
one operations partner.
Smart Back Office
One Back Office. Multiple Operations.
Eight managed services, connected through one accountable operations partner.
How IBS Works
A defined path from handover to improvement.
01
Discover
Map systems, workflows and bottlenecks.
02
Design
Define processes, controls and reporting.
03
Transition
Document, transfer knowledge, prepare delivery.
04
Operate
Run agreed workflows with clear escalation.
05
Improve
Surface discrepancies and keep refining.
Industries
Built around how your business runs.
Operational Intelligence
From activity to intelligence.
Everyday transactions become structured, reconciled information your leadership can act on.
Raw operations
Sales, stock, time, invoices
IBS process
Checked and reconciled
Structured data
Consistent records
Insights
Clear reporting
Action
Decisions, not guesswork
Human + Technology
Experienced people. Smarter operations.
Trained teams run your processes inside the systems you use — and report what they find.
Where the work actually happens
Short clips of the day-to-day operations IBS runs for its clients — at the counter, in the stockroom, over the books and on the cameras.
Illustrative footage of the operations described above, not recordings of client sites.
Client confidence
“Improve Business Solutions made our accounting and payroll processes seamless. Their accuracy and efficiency have saved us both time and money.”
Legacy feedback, pending owner verification.
Make Your Back Office Work Smarter.
Tell us where operations feel complex. We will show you what a managed back office looks like.